Reporting Your Concern or Complaint
Reporting your concern or making a formal complaint helps us improve what we do.
Therefore, we encourage service users, other agencies, and members of the public to make their views known.
Anyone raising a concern or making a complaint will not suffer any disadvantage, discrimination, or withdrawal of a service as a consequence of raising a complaint and will be treated with dignity and respect.
If you wish to raise a concern or make a formal complaint, you can complete this form or contact our Head Office by emailing info@frontlinefife.co.uk or phoning 01592 800 430.
If you need help to raise a concern or to make a formal complaint, then let us know and we will support you.
A Quick Guide to the Process for Reporting Concerns and Complaints
For full policy details please contact Head Office on 01592 800430 or by emailing info@frontlinefife.co.uk.
Scottish Public Services Ombudsman (housing)